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Great Customer Service in Government: Setting Standards and Expectations is Job One

September 13, 2016 By Wendi Brick, President & CEO, Customer Service Advantage, Inc.

customer service rules!

The importance of providing high-quality service to customers – which is essentially everyone we encounter every day, both externally and internally – is a given in public sector agencies. We all understand the value derived from making great impressions on the customers we serve, although our reasons could be different depending on the situation. For […]

Filed Under: Communication Tagged With: communications, customer service, employees, public service, team development

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