Sometimes “The Happiest Place on Earth” Can Get “Grumpy”: A Reflection on Customer Service

The Happiest Place on Earth

ORIGINAL CONTENT   Last month my family and I spent a few days at “The Happiest Place on Earth.” By nearly every account, Disneyland was just that. Our time was filled with cheerful celebration, wild imagination, and endless entertainment. My parents traveled with my husband and me, along with our two daughters. My eldest daughter, […]