Team Leadership Workshop in Santa Rosa a Success

On Thursday, July 16 MMANC Region 2 hosted 54 enthusiastic local government professionals for a professional development workshop entitled “Team Leadership: Competencies and Communication.” The workshop was presented by Lisa Johnson of BalancePoint Group with Harris & Associates and focused on helping individuals determine their personal style. The event was hosted by Liz Licursi, Administrative […]

Navigating Through the Fog: A Naval Officer’s Lessons on Leading Teams

  A viscous fog engulfed us as the ship slowly settled on its course into San Diego Harbor. As the Navigator, it was my duty to ensure the safe navigation of our ship by giving the Officer of the Deck (OOD) course and speed recommendations.  The visual landmarks on which we usually depended were completely […]

Sometimes “The Happiest Place on Earth” Can Get “Grumpy”: A Reflection on Customer Service

The Happiest Place on Earth

ORIGINAL CONTENT   Last month my family and I spent a few days at “The Happiest Place on Earth.” By nearly every account, Disneyland was just that. Our time was filled with cheerful celebration, wild imagination, and endless entertainment. My parents traveled with my husband and me, along with our two daughters. My eldest daughter, […]

Career Compass No. 38: Your Staff Meetings Don’t Have To Be Dreary

Generic staff meeting photo

CAREER COMPASS I supervise an operations group in a community services special district. Our district has a lot of responsibilities and is always trying to address the demands of our service recipients. Because we try to move fast, I hold a weekly staff meeting to keep the 15 operations staff people informed and, hopefully, engaged. […]

Communicating with Credibility is the Theme for 2015 Women’s Leadership Summit

The Municipal Management Association of Northern California (MMANC) is excited to present a new format for the 2015 Women’s Leadership Summit. The theme this year is “Communicating with Credibility: Establish, Maintain and Advance Your Career”.  The April 30th event will be held at Parkside Hall in San Jose. MMANC will kick off the day with […]